Salesforce:

Salesforce began with the vision of reinventing Customer Relationship Management (CRM). Since then, we’ve changed the way enterprise software is delivered and used, changing the industry forever. All Salesforce products run entirely in the cloud so there’s no expensive setup costs, no maintenance and your employees can work from any device with an internet connection – smartphone, tablet or laptop.

Built 100% in the cloud, Salesforce delivers CRM solutions that connect customers, employees, partners, and even products without the headaches that come with traditional software and hardware. This means you can focus exclusively on your core business to grow and compete like never.

 

Strategy and Optimization

Get the guidance and support you need to succeed with Salesforce. We can help you implement a CRM strategy for your business that increases employee efficiency, attracts prospects, and converts one-time buyers into loyal customers.


Create the best customer experiences with Salesforce Customer 360 Platform

Salesforce Customer 360 gives you the power to offer personalized, seamless customer experiences across devices. This cross-cloud approach unites Salesforce, AI, and MuleSoft. Our team of global systems integrators will bring your vision to life.


Our Process

Create more human experiences with effective technology

A seamless connection of human experiences with technology can be achieved with eBiz as your strategic partner. Utilize Salesforce, the world's fastest-growing digital platform, to expand your reach and unite the digital and physical worlds.

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Customer-driven transformations using agile methodology

Support

We offer comprehensive solutions that guide you to use your customized platform to achieve your adoption, engagement, and sustainment goals.

Discovery/Strategy

We take the time to gain a deep understanding of your business, in order to create a clear product roadmap that considers your individual needs.

Development

We create functional, personalized experiences that are consistent across technologies, devices, and applications.

Design

We deliver clean, modern, and eye-catching user experiences (UX) that increase your brand’s value through every interaction and touchpoint.

Salesforce consulting services:

We at Prowess offer the following service offerings which will help transform the business to Digital

  • Marketing Cloud
  • Service Cloud
  • Commerce Cloud
  • Sales Cloud
  • Einstein
  • Service Max

Our Salesforce Solution offerings:

  • Exhaustive customer view for proactive customer interaction.
  • Multichannel targeting for personalized approach.
  • Opportunity and workflow management for better efficiency.
  • AI-powered solutions and analytics for scaled customer support.
  • Predictive analytics and real-time data management.
  • Experience helps users to create content and manage products, promotions, and pricing for better customer engagement.
  • Operations enable broader cross-channel functionality, connecting order fulfilment and back-office processes.
  • Intelligence capabilities empower users with business insights data analytics and customer personalization.

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