This Privacy Statement articulates the privacy and data protection principles followed by Prowess Enterprise (India) Private Limited (hereinafter referred to as “Prowess”) and its entities around the world with regards to the personal information of its customers (including products, outsourcing and other services clients), partners, employees (current or former employees, trainees), applicants, contractors, prospects and vendors and current or former members of the Board of Directors, whose personal information are processed by Prowess ("Data Subjects").
This Privacy Statement explains the use and protection of personal information collected by Prowess. It applies to any personal information you provide to Prowess and, subject to local law, any personal information we collect from other sources.
Throughout this Privacy Statement, “Prowess” refers to Prowess Enterprise (India) Private Limited, including its affiliates and subsidiaries (also referred to as “we”, “us”, or “our”).
This Privacy Statement covers our information practices, including how we collect, use, share and protect the personal information you provide to us, through our web sites that link to this Privacy Statement (collectively referred to as “Prowess’s Web sites”).
Prowess may provide links to third-party websites for your convenience and information. If you access those links through the Prowess website, you will leave the Prowess website. Prowess does not control those sites or their privacy practices, which may differ from Prowess’s practices. We do not endorse or make any representations about third-party websites. The personal information you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by the Prowess’s Privacy Statement. We encourage you to review the privacy statement or policy of any website before submitting your personal information.
We may also provide social media features on our website that enable you to share Prowess information with your social networks and to interact with Prowess on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand how the information provided by you could be used or shared by those sites.
We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number. When you provide information that enables us to respond to your request for products or services, we will, wherever permissible by relevant laws, collect, use and disclose this information to third parties for the purposes described in this Privacy Statement.
Personal information that you provide to Prowess directly through websites or emails
We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number when you fill forms on or raise a query through our websites, or send emails, call us or write to us.
Engage with Prowess through social media
You can engage with us through social media websites or through features on Prowess websites that integrate with social media sites. When you engage with us through social media sites, you may allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platform.
Personal information that is collected when you access our Websites through mobile devices
Access our Websites through Mobile Devices
If you access our websites on your mobile device, we may collect your personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City, Phone Number, IP address and Device details.
When you provide us your mobile phone number, you consent to the use of your mobile phone number for the purposes identified in this Privacy Statement. If you choose to refrain from receiving any text notifications from us on your mobile, we will not be using your mobile number for such purposes unless required to meet legal requirements or legitimate business purposes. We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
The personal information we collect may be used to:
With your consent, we may also use your personal information for additional purposes. Instances where sensitive personal information is collected will warrant explicit consent. Unless it is necessary for our legitimate business purposes, should you choose not to provide any personal information during certain activity, you will nevertheless be able to continue with such activity wherever possible.
You can contact us at the e-mail or postal address listed in the "Contact Us" section at the bottom of this Statement. Please include your current contact information, the information you are interested in accessing and your requests with regard to the same if any. We will endeavour to respond to your request, subject to reasonable limitations provided by law, unless it infringes on the privacy of other individuals.
If we are unable to entertain your request, we will provide you with the reason for refusal and inform you of any exceptions relied upon.
Prowess recognizes the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by Prowess are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Prowess hopes to minimize the effect of spam emails. Prowess reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action
Prowess has implemented reasonable and adequate physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction.
Prowess discloses information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. Prowess will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations.
Further, Prowess may make disclosures to law enforcement authorities or regulatory bodies subject to applicable law.
Prowess will take reasonable steps to ensure that all dealings in Personal Information, shall:
Prowess respects your privacy considerations and hence provides an option to you, to not provide the data or information sought to be collected.
Further, you can also withdraw your consent which was earlier given to Prowess, and the same must be communicated to Prowess in writing.
You have a right to request access to your personal information. You may send us a request for access.
You also have the right to correct any inaccuracies in your personal information. If you have an account with the Prowess Site, this can usually be done through the appropriate "your account" or "your profile" section on the website. Otherwise, you can send us a request to rectify your data by writing to us at email@example.com
Further, you have the option to file a complaint for suspected or actual violations of your data protection rights with the relevant supervisory authority.
We will retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as performance of a contract, complying with our legal obligations, resolving disputes, and enforcing our policies.
Prowess may transfer certain personal information across geographical borders to Prowess entities or service providers in other countries working on our behalf in accordance with applicable law. A Transfer of personal information has a broad meaning and occurs when information is communicated, moved, accessed or otherwise sent to another country.
In cases where personal information would need to be transferred outside of a country where Prowess operates, towards other jurisdictions, specific requirements may apply for such Transfer to be allowed.
For instance, data protection laws of the EEA and of Switzerland authorize the Transfer of personal information:
This is the case where the recipient Prowess entity or Third Party concludes with the exporting relevant entity of Prowess an agreement based on the European Union standard contractual clauses, to ensure the protection of personal information.
Prowess may also Transfer personal information to a Third Party located outside the EEA or Switzerland without having to implement the above measures where one of the following conditions is met:
Prowess ensures the “same level of data protection” as per applicable data protection laws and regulations when it transfers your personal information to any other body corporate or a person in any country
Prowess shall not be responsible for the authenticity of the personal information supplied to it by its service providers, whose duty it is to ensure that the information provided by it or its employees is authentic.
This Privacy Statement is effective from January 2019 and it supersedes all existing polices on the subject matter.
Please note that this Privacy Statement may be subject to change from time to time. The revised Privacy Statement will accordingly be published on this page. We will not reduce your rights under this Privacy Statement without your explicit consent. Please regularly check this Privacy Statement to ensure you are aware of the latest updates with respect to the same.
This Privacy Statement was last updated on 2 Dec 2019